Salary Range: 7000 - 12000
Location: Bhubaneswar
Qualification: Any Graduate
Experience: 1 Year
Type: Full-Time
Preference: Experienced Candidates
No. of Openings: 6
Job Shift: Day
We are looking for a motivated and experienced Telecaller to join our sales and customer service team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, answering incoming inquiries, and promoting our products and services. You should have excellent communication skills, a persuasive attitude, and the ability to handle rejections professionally.
As a Telecaller, your goal is to enhance customer engagement, boost sales, and support the business with valuable client interactions and feedback.
Make outbound calls to prospective customers using pre-defined scripts.
Handle inbound customer queries efficiently and professionally.
Explain the company’s products/services and generate interest among prospects.
Identify customer needs and suggest appropriate solutions or services.
Follow up on leads and maintain a consistent communication pipeline.
Record and maintain customer information in the database accurately.
Transfer calls and leads to the sales team for closing.
Maintain quality service by following company policies and standards.
Keep track of call details and update CRM or spreadsheets regularly.
Stay updated with product knowledge, service offerings, and company updates.
Handle objections and rejections with a positive approach.
Achieve daily, weekly, and monthly targets for calls and conversions.
Excellent verbal communication skills in English and regional languages
Confident, polite, and persuasive speaking abilities
Ability to handle pressure and work towards targets
Strong listening skills and attention to detail
Basic computer knowledge and familiarity with MS Office or CRM tools
Minimum qualification: 12th Pass / Any Graduate
Prior experience in telecalling, telesales, or customer support preferred
Freshers with good communication skills are also welcome
We are always looking forward to being associated with your business. Let us know in case you need us anytime.
